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Case 07 · Distributed delivery · by Salah Eldesoky

Improve an existing offshore engineering centre

Sixty people, stable headcount, slow delivery. Find where work really waits, fix decision rights across headquarters and regions, and integrate remote teams as owners with fair hours.

Hybrid software engineering meeting reviewing delivery metrics

Fictional scenario. Organisations, figures and outcomes are illustrative. This demonstrates decision-making, not a claim about a delivered project or an employer's position. Views are personal.

  1. Stage 1
  2. Stage 2
  3. Stage 3
  4. Debrief

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Explainer · not case evidence

Operating model and decision rights

Headquarters

  • Strategy and portfolio priorities
  • Risk appetite and assurance

Domain product owner

  • One accountable owner per domain
  • Backlog order and decision SLAs

Regions

  • Market needs into one demand view
  • Local acceptance of changes

Global squads across locations

Own build and run of a domain end to end, share planned overlap hours fairly and record decisions asynchronously.

Decisions flow from strategy to domain owner to squad; regions feed demand rather than assigning tasks directly.